In May, Sarah Fama had to get blood work done before refilling a prescription for an autoimmune disorder. Because her condition put her at high risk for Covid-19, and she lives with her parents, both in their 80s, she checked the lab’s website, which stated that masks were required inside. When she arrived, she was reassured by a sign on the door that said the same thing.
But when Fama, 48, opened the door, she was greeted by an unmasked employee behind a glass partition. A patient in the waiting area was also maskless. And the technician who took Fama’s blood came into the room with a mask below her chin, before eventually pulling it over her mouth and nose.